Personal safety is at the heart of our purpose – providing freedom to move in a safe, sustainable and personal way.
To ensure we fulfill this mission and in alignment with the guidelines issued by the German Federal Government, we are taking the following steps to serve you in this situation:
Meetings are possible by appointment only. Visitors are required by law to wear a medical face mask (EN 14683, N95, KN95, FFP2 or FFP3) and to keep a distance of at least 1.5m to other persons on our premises.
The federal state government recommends to carry one of the following:
- a negative antigen or PCR test certificate from an official test center which is not older than 24 hours
- a certificate of a SARS-CoV-2 vaccination that was completed (usually with a second dose) at least 14 days ago
- former COVID patients that are now free of any symptoms: an official certificate issued by German authorities (“Genesenennachweis”) _or_ a positive PCR test certificate from an official testing center that is min. 28 days and max. 6 months old.
Enjoy buying your new Volvo without bothering about masks and tests: Our sales team is available through e-mail, telephone and video calls, e.g. Skype. Guiding customers through the sales process and providing after-sales support remotely is part of our DNA: We have been specialized in e-commerce for more than 20 years. Most of our customers already prefer handling all the necessary paperwork by e-mail.
Thank you for being a valued member of our global family.
Take care and stay healthy!