Personal safety is at the heart of our purpose – providing freedom to move in a safe, sustainable and personal way.
To ensure we fulfill this mission and in alignment with the guidelines issued by the German Federal Government, we are taking the following steps to serve you in this situation:
Meetings are possible by appointment only. Visitors are required by law to wear a medical face mask and to keep a distance of at least 1.5 m to other persons on our premises.
Medical face masks as per this requirement may not have an exhalation valve and have to conform to one of these standards: EN 14683, N95, KN95, FFP2 or FFP3.
We encourage our clients to get vaccinated and support our efforts to provide a safe environment.
Enjoy buying your new Volvo without bothering about masks and keeping distances: Our sales team is available through e-mail, telephone and video calls, e.g., Skype. Guiding customers through the sales process and providing after-sales support remotely is part of our DNA: We have been specialized in e-commerce for more than 20 years. Most of our customers already prefer handling all the necessary paperwork by e-mail.
Thank you for being a valued member of our global family.
Take care and stay healthy!