Owning a Volvo means more than just owning a premium automobile.
It means a premium ownership experience.
Volvo has an extensive service network in most parts of the world. All authorized Volvo workshops can carry out repairs under the Volvo warranty.
Please find below the contact details of the workshops of our cooperation partners at our delivery places in Germany. Kindly call to book an appointment for maintenance or other repairs (if your car is in a non-drivable please scroll down for information on our roadside assistance program):
| Hanau (near Frankfurt) | Auto Amthauer | +49 6181 9105-0 | Moselstraße 64 63452 Hanau |
| Heidelberg | Autohaus Geisser | +49 6221 1477-0 | Eppelheimer Straße 15a 69115 Heidelberg |
| Mannheim | Autohaus Geisser | +49 621 72065-0 | Ladenburger Straße 51-53 68309 Mannheim |
| Karlsruhe | Autohaus Geisser | +49 721 56500-0 | Sudetenstraße 75 76187 Karlsruhe |
IN CASE OF EMERGENCY:
Volvo Roadside Assistance
The Volvo assistance services are applicable 24 hours a day for vehicles purchased through our program (restrictions apply). The assistance services are provided for the duration of two years after delivery and may be extended for those cars maintained at Volvo workshops. So that you can get on with living life – and still be excited about owning a Volvo after that new-car smell begins to fade.
Our roadside assistance service will try to repair your Volvo on spot. If that’s not possible you will benefit from the following services (subject to reasonable conditions and stipulations):
- Towing to an official Volvo workshop
- Accommodation -or- rental vehicle -or- return to place of residence or continuation of journey
- Recovery of the repaired vehicle
- International message services, banking arrangements, spare parts dispatch
For immediate assistance please call:
| cars bought until 31-12-2018 | cars bought from 01-01-2019 | |
| in Germany | 0800-1304074 | 0800-9393900 |
| outside Germany | Please refer to your Volvo Assistance booklet for all European phone numbers. | +49 221 9393930 |
| Please identify yourself as a Volvo Car Diplomat / Military customer. | …or push the “ON CALL” button in your car or On Call smartphone app. |