Roadside Assistance

The Volvo assistance services are applicable 24 hours a day for vehicles purchased through our program (restrictions apply). The assistance services are provided for the duration of two years after delivery and may be extended for those cars maintained at Volvo workshops in Germany. So that you can get on with living life – and still be excited about owning a Volvo after that new-car smell begins to fade.
Our roadside assistance service will try to repair your Volvo on spot. If that’s not possible you will benefit from the following services (subject to reasonable conditions and stipulations):
  • Towing to an official Volvo workshop
  • Accommodation -or- rental vehicle -or- return to place of residence or continuation of journey
  • Recovery of the repaired vehicle
  • International message services, banking arrangements, spare parts dispatch
Whenever there is something that keeps you from driving your Volvo, please call:

  EU / German spec cars U.S. spec cars
in Germany 0800-9393900 +49 89 76764074
outside Germany +49 221 9393930 Please refer to your Volvo Assistance booklet for all European phone numbers or call +33 4 72171348 to ask for the correct number of your current location.

…or file an incident online

or push the “ON CALL” button in your car or Volvo Cars smartphone app.

Please identify yourself as a Volvo Car Overseas Delivery customer.

Our service is available in the following countries:
Andorra, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Estonia, Finland, France, Gibraltar, Greece*, Great Britain, Ireland, Italy, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Macedonia, Monaco, The Netherlands, Norway, Austria, Poland, Portugal, San Marino, Romania, Sweden, Switzerland, Serbia, Slovakia, Spain, Czech Republic, Turkey, Hungary, Cyprus*.
* Coverage in Cyprus is limited to the Greek territory of the island.